Submitting a Retention Alert

Submitting a student's information to retention alert helps identify students that are having problems in class early, while there is time to intervene and provide them with the support they need to successful complete.

For a video walkthrough of this process see:

Creating a Retention Alert Case

To access Retention Alert, log in to your mySCC. and click on the Faculty Self Service.

On the main menu on the left, under Daily Work look for the Retention Alert submenu, you'll see several links to Retention Alert tools. To start a new case you'll need to click Contribute Retention Info.

On the Retention Alert page that opens, type the name of the student (or their SCC ID) you are initiating a case for in the search field and hit the enter key to search.

The search will find the name of the student you entered in a window below the search field. Click on the student's name.

The Contribute Retention Info screen will open. First, Select a Case Type from the Type of Issue menu under Actions.

Once the case type is selected, enter a Summary of the case and Detailed Notes describing the situation in the fields below. Once you've entered all the case details, click Save. Your case has been submitted.

Make sure to put your course info (prefix and number, name) in the Summary when you submit your case.